Frequently Asked Questions
Have a Question?
Want to know a bit more about our services and our business? For your convenience, we’ve compiled a list of some of the most popular questions we’ve received from customers, accompanied by our answers.
WHICH PAYMENT METHOD DO YOU ACCEPT?
We accept all payment methods.
Cash, Credit Card, Debit Card, Digital Wallets, and Checks (Payable to The Craft Shoe Shop)
HOW MANY TIMES CAN MY SHOE BE RE-SOLED?
As long as the upper leather portion of the shoe is in good condition, a shoe can be re-soled 2-3 times on average.
DO I NEED A PRESCRIPTION TO GET ORTHOPEDIC CORRECTIONS FOR MY SHOE?
No, you simply need to know and decide what exact shoe lift size build-up you require.
You will convey this information in a short order form provided by us during your visit.
WHAT IS YOUR GUARANTEE?
At Craft Shoe Shop, we always strive to provide the highest possible quality repair. All of our repair work comes with a 30-days warranty against manufacturing defects as a result of our repair work.